Registering Your Account

Overview

To gain access to Dex, your Forte representative or organization administrator must invite you. This process initiates an enrollment email that walks you through the registration process and verifies your identity via a mobile phone verification code. Invite emails expire after eight days and automatically expire if you incorrectly enter your verification code more than five times.

The Registration Process

After your organization admin initiates an invite, you'll receive an email invitation. Your email address will be your username for logging into Dex and cannot be changed.

To complete the registration process, complete the following steps:

  1. Click the Accept Invitation button in the email. The Dex registration page displays.
  2. Complete the following mandatory fields:

    FieldDescription
    First NameThe user's first name.
    Last NameThe user's last name.
    Password

    A password that meets the following requirements:

    • A minimum of 14 characters.
    • Cannot contain 3 consecutive, identical characters (e.g., 111, aaa, or @@@)
    • Includes at least 1 number (e.g., 1, 2,3 etc.)
    • Includes at least 1 lowercase letter (e.g., a, b, c, d, etc.)
    • Includes at least 1 uppercase letter (e.g., A, B, C, D, etc.)
    • Includes at least 1 of the following special characters: !, @, #, $, %, ^, or &.
    • Must be different than your login name
    Confirm PasswordEnter the same Password again which is entered in Password field. Both passwords should match for authentication.

    3. Show/Hide is available to view and hide the passwords.

    Note: Users are locked out of Dex for a period of fifteen minutes(15 minutes) if the passwords(Password and Confirm Password) don’t match five times consecutively(5 times) while changing the password.

  3. After completing these fields, click the I'm not a robot reCAPTCHA challenge checkbox.
  4. Click the I accept the Terms of use checkbox. To read Forte's Terms of Use, click the Terms of Use hyperlink to read them in a scrollable modal.
  5. After completing the required fields, click the activated Register button. You are directed to the Add the extra security to your account page to enable the Two-factor authentication process.

  6. Complete the following fields to enable Two -factor authentication.

    7. Field Description
    Country Code

    Country code assigned to the phone number.

    Note: Only digits and special character “+” is allowed.
    Phone

    Enter your valid landline or mobile phone number.

    Note: The Country Code and Phone number fields must match appropriately.
    Ext Enter the extension (if applicable)
    This is an optional 5 digit field.
    Select the method to receive the code Text Me (Mobile Only): Select this option if you want to receive the code in text on your mobile number.

    Call Me: Select this option if you want to receive the code through an automated call either on a landline or mobile number.

  7. Click the Send Code button. Dex sends you a unique six-digit code via SMS or a call. The code is valid for 10 minutes. If you fail to enter the code within the 10 minute time limit, you can select the option Resend Code to receive a new code.

    Note: You can click BACK AND USE ANOTHER METHOD option to change the mode of code receipt

  8. Enter the six-digit code in the Verification Code field and click the Verify and Enable 2FA button. After verifying your identity, the Dex welcome page displays with a modal instructing you to accept the invitation.

  9. Click the Accept button. The Dex homepage for that organization displays.
    Note: Every time a user logs into the dex, after entering the login credentials, the Two -factor authentication step is mandatory to login to dex.